Terms & Conditions

01About These Terms

These Terms & Conditions apply to your use of sindhstationery.com and to every order you place with Sindh Stationery (“we”, “us”, “our”). By using our website or placing an order, you agree to these terms. If you don’t agree, please don’t use the website.

02Using Our Website

• You agree to use the website only for lawful purposes and not to interfere with its security or normal operation.
• If you create an account, please keep your details accurate and your password confidential. You are responsible for activity on your account.
• We may suspend or close accounts that are misused or that break these terms.

03Products & Authenticity

Every product we sell is genuine, sourced from authorised distributors and brand partners, and supplied in its original packaging.

We take care to describe and photograph each product accurately. Colours, finishes and natural materials such as wood and leather may vary slightly from what you see on screen, and every piece has its own character. All products are subject to availability.

04Pricing & Payment

• All prices are shown in Pakistani Rupees (PKR). The price you pay is the one shown at checkout when you place your order.
• Prices and offers may change at any time, but changes won’t affect orders that have already been confirmed.
• If a product is listed at an obviously incorrect price, we’ll contact you before dispatch so you can choose to continue at the correct price or cancel for a full refund.
• You can pay using the methods shown at checkout. For Cash on Delivery, payment is due in full when your order is delivered.

05Orders

When you place an order, you’ll receive an email confirming that we’ve received it. Your order is accepted when we dispatch it.

We may decline or cancel an order – for example if a product is unavailable, if there is a pricing or listing error, or if we suspect fraudulent activity. If this happens, we’ll let you know and refund any payment you’ve made in full.

06Delivery & Gift Wrapping

• We deliver nationwide across Pakistan. Delivery options and charges for your address are shown at checkout before you pay.
• Delivery is free and insured on orders above PKR 10,000.
• Delivery times are estimates and may vary due to courier schedules, public holidays or circumstances beyond our control.
• Please check your parcel when it arrives and tell us about any damage within 7 days of delivery.
• Every order includes complimentary gift wrapping.

07Returns & Refunds

Unused items in their original packaging can be returned or exchanged within 7 days of delivery. Personalised or engraved pieces are final sale. Full details, including how to start a return and how refunds are paid, are set out in our Refund Policy, which forms part of these terms.

08Intellectual Property

The content of this website – including text, design, layout and our own photography – belongs to Sindh Stationery or its licensors and may not be copied or reused without our written permission.

Brand names, logos and trademarks of the products we sell belong to their respective owners and are used only to identify those products.

09Limitation of Liability

We work hard to keep the website accurate and available, but we can’t guarantee it will always be error-free or uninterrupted. To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or our products.

Our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits any rights you have under applicable consumer protection law, or any manufacturer’s warranty that comes with a product.

10Privacy

We handle your personal information as described in our Privacy Policy. By using our website, you agree to that use.

11Governing Law & Changes

These terms are governed by the laws of Pakistan, and any disputes will be subject to the jurisdiction of the courts of Pakistan.

We may update these terms from time to time. The latest version will always be published on this page with the “last updated” date shown at the top. Orders are governed by the terms in place at the time the order was placed.

12Contact Us

Questions about these terms? Email us at [email protected] or reach out through our Contact page, and our team will respond as soon as possible.